SBIC Services Sdn Bhd - Our Approach



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			SBIC's approach to training blends a combination of content based training with an emphasis on process-training. This innovative approach gears organisations towards a successful paradigm shift-re-engineering strategies,improving work methods,catalyzing a change of mindset in people,which leads to aholistic Business Process Innovation.


			Process Learning to define and create processes that are consistent with business objectives and organizational culture puts you on the road to success. Re-engineering Business Re-engineering is not a stand alone technique for improve organisational performance,it has to be combined with training. Organization Behavior Organisational behavior and people dynamics define the managements of people as core assets. Change Change management is the processes, tool & techniques for managements of people as core assets. Experience Our experience,skills and tools ensures the quality of training delivery and process improvement unparallel,supporting our goal to be consistent,reliable and objective. Shift your paradigms Spark a realisation in your people that change is inevitable and training helps in the paradigm shift of your people. Success We have a complete curriculum of training and process improvement to help you succeed in specific areas of improvement.










			The HBDI™ the world's leading thinking styles assessment tool.
			It is the most effective tool known for developing teams that creatively generates more products and services.
			HBDI is used to deagnose how management teams can work together, make decisions & take actions to achieve their strategic goals.
			HBDI facilitates sales processes and will enhance customer retention.


			Increase the capacity of your organization to be more creative & flexible in developing new business opportunities.
			It is a powerful front end tool to assess how well an organization can adapt to changes in the economy & structure.
			It uses the Whole Brain Concept to involve a greater diversity of employees in solving operational problems

			It takes special skills to outsmart the operation of your brains & truly act by conscious choice.

			"Emotions" refers to mental & physiological states characterized to as feelings.
			Emotional intelligence is a key factor to enhancing your quality of work & life.
			We are at our best when the human spirit feels nourished.
			The first step in outsmarting your brains is being aware of what triggers our protective reactions.


			By being emotionally literate you can shift your emotional states at will.
			Emotional intelligence matters twice as much as cognitive abilities like IQ or technical expertise.






			A Sales Process is a step-by-step procedure that is executed for each potential customer (prospect) in order to get the prospect to move along the sales path into a positon to want to purchase your product to or service from you.







			It is also includes the methods for qualifying a prospect, listening to prospect's needs, analyzing althernatives, and presenting the appropriate solutions so the prospect will want to purchase from you.
			Once you have your Sales Processes defined, you can look toward technology as a tool to implement them. Therefore, a solid combination of the right Sales Training, Processes and Technology for your sales team will show dramatic results in sales.


			Any amount of advertisement or promotion is only as good as the sales person your customer comes face-to-face with. The ability to "wow" your customer is invaluable when it come to continued growth and stability of the company.
			Our Sales Training programme emphasizes developing confidence through the implementation of a structured quest for sources of power from within will equip the sales person with continually high performance capacities - efficient and effective at any level of sales.
			Whether you are planning to train your staff on short cycle selling to the boardroom we will work with you in developing a custom - made outline to match the unique needs of your organization.


			We provide plenty of real-life practice and useful feedback, including one-to-one coaching from the trainer. We will train your staff to be more strategic and sell value and not just on price, use and respond various and create a win-win situation.